Frequently Asked Questions

Meals

Can you guarantee that your meals are gluten free?

We are not a 100% gluten-free kitchen as we use the same facilities to prepare gluten-containing and gluten-free meals.

We do take every precaution to minimise cross-contamination. Please get in touch with us if you have further concerns.

Do you offer bigger serves of your meals?

Yes we do! Simply contact us with what you would like and how much and we can go from there. Prices vary as per size required.

Do you offer catering?

We are able to offer catering for small events.

Have a browse through our Gallery on our website for our finger food items or other items and if there’s anything you’d like on there, please get in touch with us!

How can I find out when a dish is available to order?

You can sign up to be notified for any dish that is not currently available to order by simply entering your email address and clicking submit. You will then be notified as soon as the dish is in the current menu and is available to order. You can unsubscribe from this at any time.

Will I have to cook my food?

We are proud to say that Little Miss Indee’s meals are all freshly prepared and cooked for immediate consumption. The only frozen items are our pastries.

 


Ordering

How do I make changes to an order I’ve already placed?

If you need to change your order, please contact us or send us a message via our Facebook page and we’ll do our best to help you!

How do I place my Order?

Placing orders couldn’t be simpler. Please refer to the How it Works page to get a brief step by step description or just begin browsing the Menu and adding items to your cart.

Is there a minimum order value?

Yes.  The minimum order value for all orders is $45 (excluding delivery fee).

What happens if I order after the cut off time?

The website will automatically carry your order to the next delivery or pick up day. Remember to confirm your pick up or delivery date before checking out – this will also appear in your confirmation email.

What is the cut off time for orders?

Please note that all orders are to be placed 48 hours prior to pick up or delivery. We are a very small business and your patience and support is very much appreciated.


Payment

Do you support Buy Now, Pay Later?

Yes.  Little Miss Indee currently supports Afterpay, Zip Pay and Paypal Pay in 4 for your convenience. Simply choose your preferred payment type at checkout to make use of buy now, pay later payments.

What payment methods do you accept?

At Little Miss Indee we accept payment via Afterpay, Credit Card, Google Pay, Apple Pay and PayPal (including PayPal Pay in 4). All payments are processed through our secure site with industry standard 128bit encryption for your piece of mind. No card details are stored on our site.


Gift Vouchers

How do I redeem a gift voucher?

If you have a gift voucher, it can be redeemed in either the shopping cart or at checkout.

To redeem a gift voucher in the shopping cart, simply enter the gift voucher code in the coupon code field and click the apply coupon button.

To redeem a gift voucher at checkout, click the text “Click here to enter your code”.  The coupon code field and button will appear. Enter the gift voucher code in the coupon code field and click the apply coupon button.

 

Do you sell Gift Vouchers?

Yes. Little Miss Indee Gift Vouchers are a perfect idea for that special someone or occasion. Gift Voucher recipients can choose for themselves exactly what they’d like from the current menu available. You can purchase Little Miss Indee Gift Vouchers in amounts of $60, $80 or $100.

Can I choose when to have a gift card delivered?

Yes.  When purchasing your gift voucher you can specify the date in which you would like to have it sent to the recipient.  Simply select your delivery date from the calendar in the delivery date field and your gift voucher will be sent on the date you choose.

Do I have to use the entire amount of my gift voucher at one time?

No. You don’t. Your gift voucher can be used across multiple transactions until it expires or until such a time that your balance is $0. To check the balance of your gift vouchers, simply go to My Account (you will be asked to login if you are not currently logged in), go to Gift Vouchers and all your vouchers with their balance and expiry date, will be listed there.

NOTE:. You do not have to be a registered user in order to use your voucher, however you will only need to be registered if you want to see it in my account.



Other

Do I have to have an account to be able to make an order?

No. You can checkout as a guest at any time, without having to register an account.

How do I register a new account?

Registering an account on Little Miss Indee is very simple. Simply select Login/Register from the menu to bring up the login/register screen. From there select Register and fill in the required details to create your account on Little Miss Indee.

How do I update my account details?

Updating your account on details on Little Miss Indee is very simple. Once you have logged in, click My Account to go to the My Account dashboard and go to either the edit address or edit account tab to make your changes.

How do I view my order history?

Viewing your previous orders on Little Miss Indee is very simple. Once logged in, click My Account from the menu to get to the My Account dashboard. Go to the second tab titled ‘My Orders’ to view your full order history.

What are the benefits of registering with Little Miss Indee?

All registered customers will receive a bonus of 100 loyalty points ($10 value) upon sign up.  Customers can optionally enter their birthday (DD/MM) to receive 100 bonus loyalty points on their special day.

What kind of packaging do you use?

Here at Little Miss Indee we use compostable packaging for nearly all of our food. No single use plastic is used and all packaging is fully compostable either at home or commercially except for our aluminium foil trays where some of our goods are baked in.  

 

 

Got a question we haven’t answered? Contact us and we’ll get back to you with an answer.

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