Frequently Asked Questions

Do I have to use the entire amount of my gift voucher at one time?

No. You don’t. Your gift voucher can be used across multiple transactions until it expires or until such a time that your balance is $0. To check the balance of your gift vouchers, simply go to My Account (you will be asked to login if you are not currently logged in), go to Gift Vouchers and all your vouchers with their balance and expiry date, will be listed there.

NOTE:. You do not have to be a registered user in order to use your voucher, however you will only need to be registered if you want to see it in my account.


How do I place my Order?

Placing orders couldn’t be simpler. Please refer to the How it Works page to get a brief step by step description or just begin browsing the Menu and adding items to your cart.


What is the cut off time for orders?

Please note that all orders are to be placed 48 hours prior to pick up or delivery. We are a very small business and your patience and support is very much appreciated.


What happens if I order after the cut off time?

The website will automatically carry your order to the next delivery or pick up day. Remember to confirm your pick up or delivery date before checking out – this will also appear in your confirmation email.


Do you deliver?

Yes we deliver to selected areas only on specific days. Please enter your address in the search box below to see if Little Miss Indee delivers to your area.

Delivery currently only takes place between 5:30pm – 7:30pm on Wednesday, Thursday, Friday and Saturday. Please note there are limited number of slots available per day and there will be no delivery option available at checkout once the maximum number of deliveries per day has been met.

Please note that someone MUST be home to receive the delivery. Little Miss Indee provides fresh not frozen meals and these are perishable. For further information, please read our terms and conditions.


What is your delivery fee?

There is a simple flat rate of $10 for all Little Miss Indee deliveries.


What are your delivery days and times?

Our delivery days and times are:

Wednesday, Thursday, Friday and Saturday between 5.30 pm and 7.30 pm.

We will do our best to get your meals out to you and to make sure things run smoothly, it is a condition of delivery that someone MUST be home to receive the delivery. Little Miss Indee provides fresh not frozen meals which are perishable and as such, if no-one is home to receive delivery, we cannot leave the food outside and you may be charged a re-delivery fee.

For further information, please read our terms and conditions.

Please note there is limited slots available for both pickup and delivery per day. Once these slots have been filled you will not be able to select pickup or delivery for that day and the next available day will be selected automatically at checkout.


What are your pickup days and times?

Our pickup days and times are:

Wednesday, Thursday, Friday and Saturday between 2 pm and 4.30 pm.

Please note there are a limited number of slots available for both pickup and delivery per day. Once these slots have been filled you will not be able to select pickup or delivery for that day and the next available day will be selected automatically at checkout.


What kind of packaging do you use?

Here at Little Miss Indee we use Biopak compostable packaging for nearly all of our food. No single use is plastic is used and all packaging is fully compostable, microwave and freezer safe, except for our aluminium foil trays where goods are baked in.


Do you sell Gift Vouchers?

Yes. Little Miss Indee Gift Vouchers are a perfect idea for that special someone or occasion. Gift Voucher recipients can choose for themselves exactly what they’d like from the current menu available. You can purchase Little Miss Indee Gift Vouchers in amounts of $60, $80 or $100.


What are the benefits of registering with Little Miss Indee?

All newly registered accounts will receive a special coupon for 10% off their first order and a birthday discount voucher (you can optionally enter your birthday details on registration) sent out automatically on your special day.


How do I heat my meals?

All meals are packed in take away containers some of which may not be suitable for freezing or microwaving in. We suggest you empty your meal in a plate then reheat and freeze in appropriate containers.



How do I make changes to an order I’ve already placed?

If you need to change your order, please contact us or send us a message via our Facebook page and we’ll do our best to help you!


Where are you located?

Little Miss Indee is located in the lovely suburb of Woodville West (Adelaide). Address details for pick-up of your meal will be provided upon order confirmation.


What payment methods do you accept?

At Little Miss Indee we accept payment via Credit Card, Google Pay, Apple Pay, PayPal and PayID. All payments are processed through our secure site with industry standard 128bit encryption for your piece of mind.



Will I have to cook my food?

We are proud to say that Little Miss Indee’s meals are all freshly prepared and cooked for immediate consumption. The only frozen items are our pastries.

 


Can you guarantee that your meals are gluten free?

We are not a 100% gluten-free kitchen as we use the same facilities to prepare gluten-containing and gluten-free meals.

We do take every precaution to minimise cross-contamination. Please get in touch with us if you have further concerns.


How big are your meals?

Our meals are made into serving portions for one person and come in generous sizes so your tummy is content!


Do you offer catering?

We are able to offer catering for small events.

Have a browse through our Gallery on our website for our finger food items or other items and if there’s anything you’d like on there, please get in touch with us!


Do you offer bigger serves of your meals?

Yes we do! Simply contact us with what you would like and how much and we can go from there. Prices vary as per size required.


Got a question we haven’t answered? Contact us and we’ll get back to you with an answer.

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